Privacy policy

This policy explains how MatchaFlow collects and uses your personal information when you visit matchaflow.com.au or place an order.

What we collect. Your name, email, shipping and billing address, phone number, order history, and payment details. We also collect basic device and browsing information when you use our site.

How we use it. To process and ship your orders, manage subscriptions, provide support, and, where you have opted in, to send you marketing emails. You can unsubscribe from marketing at any time.

Who we share it with. We share information only with the providers that help us run the business, including Shopify (our store and checkout), our payment processor, our email platform, and our advertising partners. They use your information only to provide their service to us.

Your rights. You can ask us to access, correct, or delete the personal information we hold about you. Email hello@matchaflow.com.au and we will action it.

Data security. We take reasonable steps to protect your information, though no method of transmission is completely secure.

This policy may be updated from time to time. Questions? Email hello@matchaflow.com.au